Cookie policy for eFNOL portal

1. About us

In this Cookie Policy references to "we" or "us" or "our" or "Hiscox" are to:

  • Hiscox Syndicates Limited, company number 02590623, registered address 22 Bishopsgate, London EC2N 4BQ.
  • Hiscox Underwriting Services Limited, company number 03294530, registered address: 22 Bishopsgate, London EC2N 4BQ.
  • Hiscox Underwriting Ltd, company number 02372789, registered address: 22 Bishopsgate, London EC2N 4BQ.
  • Hiscox Insurance Company Limited, company number 00070234, registered address 22 Bishopsgate, London EC2N 4BQ.
  • Hiscox Underwriting Group Services Limited, company number 04137419, registered address 22 Bishopsgate, London EC2N 4BQ.

Please note that from 1st January 2019, Hiscox SA has acquired the renewal rights from Hiscox Underwriting Limited for Ireland. The registered address of Hiscox SA is 35 Avenue Monterey L-2163, Luxembourg, Company No B217018.

Hiscox SA branch in the Republic of Ireland is registered with the Companies Registration Office with reference number 908764.

List of Local Offices is:

  • Ireland - The Observatory, 7-11 Sir John Rogerson's Quay, Dublin 2, D02 VC42, Republic of Ireland
  • France - 49 Avenue de l’Opéra, 75002 Paris
  • Germany  -  Arnulfstrasse 31, 80636 Munich, Germany
  • Spain - Paseo de la Castellana, 60 – 7th floor, 28046 Madrid, Spain ‎
  • Belgium - Bourgetlaan 42 B8, Building Airport, B-1130 Brussels, Belgium
  • Netherlands -  Hiscox Nederland, Arent Janszoon Ernststraat 595B, 1082 LD Amsterdam, The Netherlands
  • Portugal - Hiscox Portugal, Edifício Atrium Saldanha, Praça Duque de Saldanha, n.º 1, 5, 1050-094 Lisboa, Portugal

When using our websites, your personal information will be processed by different Hiscox Group companies listed above, who will be the 'data controller'. Please contact us via the contact details set out below if you would like further information on this.

When using our websites, this Cookie Policy should be read alongside, and in addition to, the Website terms and conditions and our privacy policy.

2. What are cookies?

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use cookies for a variety of reasons, such as to:

  • estimate our audience size and usage patterns;
  • track your preferences;
  • speed up your searches;
  • recognise you when you return to our website;
  • allow you to use our website in a way that makes your browsing experience more convenient; and
  • improve and update our website.

3. Different types of cookies

 

Strictly Necessary Cookies
These are cookies that are required for the operation of the website. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

OutSystem
Hiscox Claims Portal is an OutSystem application, all applications developed with OutSystems use cookies to identify the user to improve the usability of the applications, for instance allowing automatic login into the applications or maintaining the pagination selected by the user. These cookies are strictly necessary for the application to operate.

For more detail on how OutSystem use cookies, please visit https://success.outsystems.com/support/enterprise_customers/maintenance_and_operations/cookie_usage_in_outsystems_applications/ 

4. Manage your cookie preferences

To limit or block the cookies which are set by Hiscox, you can amend your browser’s privacy settings. The Help function within your web browser will explain how this is done.

Visit www.aboutcookies.org to find out how to limit or block cookies on an array of different browsers. There are details on how to delete cookies as well as general information about them. For information on how to do this on your mobile phone you will need to refer to the manufacturer’s guide. Please be aware that if you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work if you choose to limit or block cookies.

5. Changes to this policy

We may update this cookie policy from time to time to ensure that it remains accurate. Please check back regularly so you are fully aware of any changes.

This cookie policy was last updated on: 31 Oct 2022.

6. Questions

If you have any questions or if you would like to find out more about this Cookie Policy, please contact us at: [email protected].For additional information about how we use your data please refer to our privacy policy.